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Guests and reservations

Unified Inbox

Bring every guest conversation together for faster, better responses

Multi-Calendar

Manage reservations from multiple channels within a single calendar

Guest App

Offer your guests a customized app for a seamless experience

Guesty AI suite™Guesty CRMDirect ReservationsGuest Communication Services™ServiceDamage protectionAdd-onGuesty VerifyAdd-on

Distribution and operations

Channel Manager

Your listings everywhere that matters, controlled from one dashboard

Guesty Websites

Craft stunning booking sites that convert visitors into guests

Task Management

Organize cleaning, maintenance, and other tasks without missing a beat

Automation ToolsEnterprise Management HubShield SuiteAdd-onMulti Unit ManagementReporting and analyticsGuesty LocksManager™Add-onMobile AppLiability coverage

Business and financials

Revenue management

Unlock your full earning potential with informed, intelligent pricing

Payment Solutions

Frictionless payments designed for short-term rental success

Trust AccountingAdd-on

Automated compliance tools for complex hospitality accounting

Guesty Pay™Add-onGuesty Capital™Add-onGuesty PriceOptimizer™Add-onOwners PortalOpen APITravel ProtectionGuesty card
All features

By Business Size

Small hosts

Professional tools for hosts with 1–3 listings

Property managers

Powerful features for property managers with 4–199 listings

Enterprise

Enterprise grade solutions for operations with 200+ listings

By need

Your first PMS

Learn what to expect from your property management software

Switching to Guesty

Upgrading to a more powerful platform

By Accommodation Type

Vacation rentals

Build a distinctive brand that drives direct bookings and fosters lasting loyalty

Outdoor stays

Maximize high season returns with dynamic pricing and an enhanced online presence

Guesthouses and B&Bs

Perfect the details that matter with tools that foster a warm, welcoming experience

Serviced apartments

Provide exceptional service at scale for sustainable profitability

Urban rentals

Capture competitive markets with strategic pricing and increased visibility

Aparthotel

Manage multi-unit apartments efficiently while enhancing distribution opportunities

Guesty knowledge hub

Smart resources for smarter
business decisions

Blog

Latest tips and strategies for operational excellence

Reports & guides

Expert resources and insights to drive your business forward

Customers

Real success stories from businesses thriving with Guesty

Events

Connect and learn at our virtual and in-person gatherings

Marketplace

Third-party integrations to enhance your Guesty experience

Affiliate program

Become a Guesty partner and start earning

Help Center

Quick guides and videos to master Guesty's features and tools

Essential reading

Curated content every property
manager should see

Introducing GuestyPay
Make your vacation rental more eco-friendly
Infographic: What is a chargeback?
The best smartlocks for Airbnb
Guide to successful vacation rental management
Industry insights

Supercharging
revenue for
short-term rentals

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Platform

  • All Features
  • Unified Inbox
  • Multi-Calendar
  • Mobile Managment App
  • Guesty CRM
  • Guest App
  • Direct Reservations
  • Guest Communication Services™
  • Damage protection
  • Guesty Verify
  • Channel Manager
  • Guesty Websites
  • Task Management
  • Automation Tools
  • Multi-Unit Management
  • Shield Suite
  • Liability coverage
  • Reporting and analytics
  • Guesty LocksManager™
  • Revenue Management
  • Payment Solutions
  • Trust Accounting
  • Guesty Pay™
  • Guesty Capital™
  • Guesty PriceOptimizer™
  • Owners Portal
  • Open API
  • Guesty AI
  • Enterprise Management Hub

Solutions

  • Vacation Rentals
  • Urban Rentals
  • Holiday Lets
  • Aparthotels
  • Serviced Apartments
  • Outdoor Stays
  • Hotel property management system
  • Property management for rentals
  • Real estate property management
  • Home rentals property management
  • Guesthouse and B&Bs

Resources

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  • Guesty alternatives
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  • Guesty Lite Help Center

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Learn more
Property damage protection
Automation tools
Guest experience focus
Financial clarity

The urban rentals software that
moves as fast as your city

Speed and efficiency define urban success. From smart locks to dynamic pricing, Guesty helps property managers run high-frequency operations with full control.

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The <em>urban rentals</em> software that<br>moves as fast as your cityThe <em>urban rentals</em> software that<br>moves as fast as your city

Trusted by vacation rentals worldwide

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Your competitive edge
in city markets

Mobile-first operations

Mobile-first operations

Urban operations don't happen at a desk. Manage reservations, respond to guests, and coordinate your team from anywhere with our mobile-first tools.

Maximize every night

Maximize every night

City markets shift fast. Connect to top channels, leverage dynamic pricing, and optimize inventory across platforms to capture every booking opportunity.

Automated guest access

Automated guest access

Today's guests expect, tech-forward experiences. Integrate smart locks, automate check-ins, and deliver contactless stays that reduce friction and save time.

The foundation of efficient operations

Channel Manager

Reach more urban travelers by distributing to 60+ booking sites in perfect synchronization, capturing demand across every platform where city guests search.

Channel Manager
Try it now

Unified Inbox

Manage high-volume guest communications from all channels in one place, enabling instant responses and keeping your team aligned.

Unified Inbox
Try it now

Multi-Calendar

Manage high-turnover bookings with a complete view of your reservations — past, present, and future — in a single, intuitive calendar.

Multi-Calendar
Try it now

Automation Tools

Streamline high-frequency operations with tools that automatically send check-in instructions, assign tasks, collect payments, and manage guest communications.

Automation Tools
Try it now

Direct Reservations

Reduce commission costs with a custom website builder and booking engine that captures direct reservations and builds lasting guest relationships.

Direct Reservations
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Channel Manager

Purpose-built for Urban rentals

Specialized tools that drive urban rental success

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Locks manager
  • Integrate with leading smart lock providers
  • Generate unique access codes automatically
  • Enable keyless, seamless guest entry
  • Perfect for high-turnover operations
guesty price optimizer
  • Adjust rates based on real-time demand
  • Respond to local events and competition
  • Maximize revenue during peak periods
  • Maintain occupancy year-round
Reporting & analytics
  • Utilize AI-powered data analysis
  • Forecast revenue with precision
  • Identify optimization opportunities
  • Monitor performance across your portfolio
mobile app
  • Manage bookings on the go
  • Respond to guests instantly
  • Coordinate staff and tasks
  • Access your full PMS from anywhere
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Locks manager
guesty price optimizer
Reporting & analytics
mobile app

High-performance urban operations 
by the numbers

15x

Portfolio growth

ULV
“"We had 50 units and were selling $100,000 a month, Now we're selling 1.3 million a month."”
50%

Reduction in time
spent across tasks

stayinlondon
49.9%

Revenue per available listing

Sojourn
166%

Revenue

marigny
+72%

Rating on Airbnb

Frankie Says
50%

Reduction in time
spent across tasks

stayinlondon
49.9%

Revenue per available listing

Sojourn
166%

Revenue

marigny
+72%

Rating on Airbnb

Frankie Says

Why urban property managers love Guesty

Rove Travel
New York | United States
Guesty’s technology serves as the backbone of our operations, providing a seamless owner experience and allowing us to deliver a premier rental experience.
Sojourn
Washington, D.C. | United States
The Guesty app is how our housekeepers and maintenance team plan their entire day. We’ve never once had to make manual schedules.
Frankie Says
London | United Kingdom
Without Guesty's Unified Inbox and auto-responses, we wouldn’t be able to deliver the fast service guests expect today. It's all about instant bookings and instant responses.

Guesty is trusted by property managers across the globe to manage 500K+ listings

Book a demo
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Resources to make the most
of your automation workflows

Blog

Our latest expert insights, industry updates, and best practices to optimize your business

Reports & guides

Market research, data-driven insights, and practical strategies for rental success

Events

Connect, learn, and grow with rental professionals at our virtual and in-person events

Help center

Quick, clear tutorials and videos to maximize your Guesty experience

Customers

Success stories from leading property managers who transformed their operations with Guesty

Frequently asked questions

Here is what some of our
customers needed to know
before signing up

What is an urban rental accommodation type?

An urban rental is a short-term rental property located in city centers and metropolitan areas, typically including apartments, condos, and lofts. These properties cater to business travelers, weekend visitors, and tourists seeking convenient access to urban attractions, dining, and entertainment.

How are urban rentals different from vacation rentals?

Urban rentals differ from vacation rentals in both location and guest behavior. While vacation rentals are typically larger properties in leisure destinations for extended family stays, urban rentals are city-based properties designed for shorter, high-frequency bookings with faster turnovers and contactless operations.

How are urban rentals different from hotels?

Urban rentals offer more space, privacy, and local neighborhood experiences compared to hotels. They require sophisticated property management technology to handle high turnover, dynamic pricing, and contactless operations at scale, while maintaining the personalized service guests expect.

What types of properties are considered urban rentals?

Urban rental properties commonly include city apartments, condos, lofts, studio units, and multi-unit buildings in downtown or metropolitan locations. These properties typically serve business travelers, couples, and small groups for stays ranging from one night to a few weeks.

What operational challenges are unique to urban rentals?

Urban rentals require managing high-frequency bookings, rapid turnovers, contactless check-ins, competitive dynamic pricing, real-time guest communication, coordinated cleaning between same-day turnovers, and mobile-first operations for teams constantly moving between properties.

Can Guesty support large urban rental portfolios across multiple buildings?

Yes. Guesty is built to support urban rental operations of all sizes—from a few units to portfolios spanning multiple buildings, neighborhoods, and cities, with tools designed specifically for high-volume, fast-paced operations.

Does Guesty help with contactless operations for urban rentals?

Absolutely. Guesty integrates with smart lock providers, automates check-in communications, and provides mobile tools that enable fully contactless operations—essential for high-turnover urban properties.

Is Guesty suitable for mixed urban and vacation rental portfolios?

Yes. Guesty supports businesses managing urban rentals alongside vacation properties, allowing operators to manage different accommodation types and operational workflows within one unified platform.

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