Unified Inbox is an intelligent messaging platform, that goes way beyond emails. It gathers your entire communication history with guests across multiple Airbnb accounts and vacation rental platforms and stores it in one inbox. Its highly intuitive interface makes it easy to reply to any message and to see any guest interaction all in one place.
Saves time and increases efficiency
Highly Intuitive interface
Frees hassle of multiple inboxes
Displays full correspondence history
View your entire communication with guests, from first inquiry to confirmed reservation to follow-up – all in one thread – including those you send via Airbnb, SMS or email.
Pre-approve, approve or decline booking requests the same way you would on Airbnb or other vacation rental platform. Reply to inquiries and receive booking requests without ever having to leave your inbox.
Navigate between guest names and search for correspondence based on listing, stage of inquiry or even by an assignee. Find any conversation and get back to what matters.
Assign any conversation to a team member, whether it’s for a receptionist, concierge or a support manager. Have designated employees take care of special guests or reservations, so you can focus on your own tasks.
Update guest’s contact details straight from the Inbox. Add email addresses and change phone numbers on the same conversation thread.
Schedule a demo with us so we can tailor a solution for your needs.