All your communication in one place
The Unified Inbox is a smart messaging tool that centralizes all your guest communication. Whether you’ve received an inquiry through a booking channel, email or SMS, you can answer them all via your Guesty inbox.
Correspond seamlessly on WhatsApp
Communicate with guests using WhatsApp, the messaging platform preferred by 1.5 billion people worldwide, without ever leaving your inbox.
All the information you need
Use the sidebar to view, edit and add to reservation details without ever leaving your inbox. With everything you need on one page, answer inquiries quickly and accurately for a better guest experience.
Include attachments directly from your inbox
Attach images directly to your messages of items guests may have left behind, PDFs with the information they need for their stay and proof for Airbnb Support when filing a claim.