Guesty offers a cloud-based software solution that allows property management companies and Airbnb hosts with multiple accounts to efficiently manage all of their business in one platform. You can find all the information on our product page.
Guesty software lives in the cloud, which means the only thing you’ll need is an internet connection. As for the receptionists service, it is available 24 hours a day, 7 days a week.
Guesty has a deep integration with the Airbnb platform. A further fun fact -we’re both funded by YCombinator!
We support all major booking platforms, including Airbnb, VRBO, Booking.com, HomeAway, TripAdvisor and more.
If you are looking for a property manager or a full-service management company to handle your listings, then no problem! We work with thousands of property managers worldwide and can connect you with a most suitable one for your business. Contact our referrals department to find out more.
We are happy to submit the necessary forms and file the resolution claims for you, but we would request that you first pass along all relevant information and photographs to us. For your reference, here are some safety measures you can take to screen guests and prevent any damages in the future.
You can cancel your Guesty account by simply visiting your Guesty dashboard and clicking on “account cancellation”. But we’d hate to see you go – if you were not satisfied with our service, we'd appreciate any feedback or the reason for your dissatisfaction, so we can fix it for the future.
We will write and post guest reviews on your behalf. Or, if you prefer to do this yourself, you can use this post to guide you through the process. Generally, there’s no need for anyone to respond to a Guest Review. But if a review is negative or you receive any actionable commentary in your private feedback, we can communicate with you and together determine how to respond.
For pricing advice, you can check out this resource. There are some external resources that can help you, as well. You can access relevant research & market reports here. Alternatively, you can look to BeyondPricing and PriceLabsCo, two companies that specifically help hosts arrive at competitive price points on Airbnb (and both of which are compatible with Guesty).
Yes! For one, we respond to booking requests and inquiries quickly & 24/7. This guarantees that you will never miss a booking and increases visibility, since Airbnb’s algorithm rewards the more attentive hosts. Further, our software runs automatic processes in the background of your account to increase search rankings & encourage more bookings. For more information, please refer to this resource.
You can certainly have us manage only specific listings in your Airbnb account. If you're just beginning to create new Airbnb listings, this guide can help you through the process.
If you chose to have your listing on Airbnb you must create them on Airbnb and Guesty can pull them into your own Guesty dashboard and they can be managed from there. Adding a listing to Airbnb shouldn't take you more than 20 minutes, and you can feel free to contact us if you have any questions along the way. Further, our blog is filled with useful guides and this resource to help you get started.
If you do not wish to have your listings on Airbnb you can create your listing through Guesty and it can be pushed to both your personal website and to your Rentals United channel manager.
We don’t offer free trials, but we do offer free registration and cancellation at any time. This means that you can sign up without submitting any of your billing information and try out our services without charge, as we will only bill you once you get bookings.