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Guesty for Hosts
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Frequently asked questions
Guesty is the all-in-one platform for automating and optimizing every aspect of your hospitality operations. With advanced technology, industry-wide expertise, and a team of 200+ engineers, Guesty saves time, maximizes revenue, and keeps your business ahead of the curve.
Guesty users can manage listings on OTAs (online travel agencies) including Airbnb, Vrbo, Booking.com, Tripadvisor, Expedia, Hopper, Google Travel, Home & Villas by Marriot, and many more. Guesty’s full suite of features gives users access to a range of guest-centric tools including: Unified Inbox, Automation Tools, 24/7 Guest Communication Services, Payment Processing and more.
With Guesty, put the most advanced technology to work for you.
Guesty is for any hospitality provider – from short-term or vacation rental managers to hosts, managing any type of property. Whether you have one listing or thousands, our products and offerings can adapt to your unique needs and portfolio type.
Guesty is the leading hospitality operations platform. With a dedicated team of 200+ engineers, our advanced technology optimizes, automates, and streamlines every aspect of managing a hospitality business, all from one platform with direct integrations with dozens of OTAs. Additionally, we have over 150 strategic marketplace partners and are one of the few companies in the world to hold Preferred Partner status with all of the top four OTAs: Airbnb, VRBO, Booking.com and Expedia, making us the most robust and stable solution to answer any property manager’s needs.
We also offer a full reporting solution and analytics tools that allow you to easily measure and track your business KPIs at all times, along with a friendly user interface that’s easy to use. Our Open API makes Guesty the right choice for every size companies, including enterprise businesses for whom bespoke solutions are available to ensure scaling and success.
Learn more about how leading hospitality businesses use Guesty’s platform to run and grow their business.
Yes, and in fact, Guesty has an in-house payment processor, GuestyPay. It was created specifically for the hospitality industry, to provide our users with a frictionless payment experience, and to allow our users to have all of their business operations in one platform.
We also offer integrations with other payment processing systems including Stripe, Merchant Warrior, and Hyp.
Every business runs differently and may require specific features to support individual operations and growth plans. Above you can see the features included in the different plans in support of your needs. Reach out to our sales team to find the right plan for you.
Yes. You can upgrade your plan at any time. If you want to move to a lower plan than the one you have, you will need to wait for the end of your contract.
When you switch plans, your data will seamlessly move with you from your existing plan to your new plan.
Guesty’s onboarding team has experience migrating Guesty users from every major PMS, ensuring the process is as smooth as possible.
Your dedicated Professional Services Consultant will provide you with a customized onboarding plan.This plan will ensure minimal downtime while optimizing your configuration during the onboarding process. Over a period of roughly five weeks, we will migrate operations over one by one from your old dashboard as we go.
Finally, our team will assist you with uploading your most critical business information to Guesty’s platform.
With Guesty For Hosts, our solution tailored for smaller hospitality businesses, users are provided with a self-onboarding flow. This streamlined process allows you to easily set up your account and take advantage of Guesty for Hosts tools instantly.
For pricing plans that include customer support, Guesty customer support is available 24 hours a day, 7 days a week.
Guesty is committed to providing a secure platform for managing short-term rental properties. We have implemented various security measures to protect your data and ensure the privacy and safety of your information. These include two-factor authentication as an additional layer of security, as well as firewalls, intrusion detection systems, and regular security assessments, to prevent unauthorized access to the platform. We continuously monitor and update our systems to stay ahead of emerging threats.