WelcomeScreen

WelcomeScreen turns the TV in every rental into a personalized welcome, digital guidebook and AI concierge, synced automatically from your reservations.

WelcomeScreen is a guest experience layer that sits on top of Guesty. Once a host connects their account, every reservation flows straight into the guest’s in-room experience. The TV greets the guest by name on arrival, shows check-in and check-out times, the wifi password, house rules, weather and the host’s own local recommendations. The same content follows the guest to their phone through the Welcome Guidebook, and AI guest messaging answers routine questions before the host ever sees them.

There is no hardware to buy and no app for the guest to download. WelcomeScreen runs on the streaming devices hosts already have, and the guidebook opens in any mobile browser. Hosts manage every property from one dashboard, and changes push to all listings at once.

The benefits of using Welcome Screen with Guesty

• A hotel-grade arrival moment that costs nothing per stay to deliver.
• Fewer repeat questions about wifi, checkout and parking, because the answers are on the screen the guest is already looking at.
• Better reviews from a smoother arrival. Industry data from AirDNA shows listings rated 4.9 stars and above earn 18.2% more revenue than lower-rated ones.

Integration Features

• Pulls reservations, guest names, check-in and check-out times and listing details from Guesty automatically
• Updates the TV and guidebook the moment a booking is made, changed or cancelled, with no manual entry per stay
• Maps each Guesty listing to its own branded screen, so a 40-property manager sets up once and it runs