AI-powered concierge OS for rentals and residential properties, helping operators boost revenue, automate guest operations, and scale premium services without adding operational workload.
GuestGenie is an AI concierge OS for property managers, driving revenue and automating operations without added staff. It centralizes services, workflows, and guest interactions into one seamless layer integrated with existing PMS systems, enabling scalable, hotel-grade experiences. Across 5,000+ properties, it delivers +80% guest adoption, +17% upsell conversion, +4.2% RevPAR uplift, and 25% less operational workload.
The benefits of using GuestGenie with Guesty
- Incremental revenue generation: Monetize guest services and upsells on every booking to improve NOI (+4.2% RevPAR uplift and 80% guest adoption).
- AI-powered concierge experience: Offers 24/7 guest support and access to premium services through a browser-based interface.
- Scalable operations: Automate guest operations and workflows, reducing operational workload by 25% without adding staff.
Integration Features
- Listings: Listing id, title, nickname, property type, room type, listing type, active or listed flags. Full address, city, state, country, postal code, street, unit, latitude and longitude. Time zone, default check-in and check-out times, bedrooms, bathrooms, beds, max guests. Amenity names, amenities not included, listing photos. Wi‑Fi network name and password. Public description texts, house rules, house manual, parking notes, check-in instructions. Private directions, custom fields, min and max nights, cleaning fee, security deposit fee.
- Reservations: Confirmed reservations filtered by check-in date range and optional listing id scope. Reservation id, confirmation code, listing id, Guesty reservation status for mapping. Guest id, first and last name, email, phone number. Check-in and check-out timestamps, night count, adults, children, infants, pets counts. Money object: currency, fare, totals, paid and refunded amounts, fully paid flag, line items for total.
- Calendar (availability / pricing API): Per-day calendar date, availability. Linked reservation id on calendar.