Powering Property Management Operations with Expert Teams & Smarter Tools
Boost bookings, protect revenue, and deliver 5-star guest experiences – without night shift costs. Tailwind by Extenteam helps property managers book more stays and keep guests happy, without the cost of scaling in-house staff.
Supporting guest enquiries on OTA, text message, phone call, Tailwind integrates seamlessly with Guesty Inbox so guests see responses on the channel they reached out on. Hospitality-trained agents using our AI-powered platform handle inquiries, fix issues, and coordinate with your on-ground team – day or night.
Use Tailwind to convert more bookings, earn higher ratings, and reduce operational strain on their teams.
Need help beyond messaging? Extenteam also provides bespoke remote talent dedicated to your business, for operations, reservations, and support roles.
The benefits of using Extenteam with Guesty
- Increase revenue by turning more inquiries into bookings and preventing costly cancellations.
- Boost satisfaction with accurate, on-brand responses that resolve issues before they impact reviews.
- Scale efficiently with flat-fee pricing, predictable costs and no need to hire extra staff.
Integration Features
- Guesty listings automatically synced, with upcoming Guesty reservations and guest information automatically imported.
- Two-way real-time messages update on Guesty Inbox and Tailwind.
- Guest responses based on your property listing data, as defined on Guesty and your policies for each property.