Full damage protection,

complete peace of mind

It is a fully integrated solution that covers the cost of repairing or replacing items and property elements damaged by guests during their stay.

Instead of holding a guest’s funds (which can create booking friction), you charge a small, non-refundable fee or include it in your rates. This provides you with guaranteed coverage without the administrative hassle of managing deposits.

No. The process is entirely guest-free. You file the claim directly in your Guesty dashboard, and the guest is never notified, protecting your reputation and preventing retaliatory reviews.

Guesty offers four flexible plans to suit different property types

Excluded items include normal wear and tear, pre-existing conditions, mechanical/electrical breakdown, intentional acts by the host, and losses not directly caused by guests.

Guesty Shield is built for speed; 90% of claims are typically paid within 3 business days of submission.

No. Unlike traditional insurance policies, Guesty Damage Protection features a $0 deductible.

Claims must be submitted within 30 days of the guest's checkout. You simply select the relevant reservation in your dashboard, click "File a claim," and upload.

Billing occurs after check-in. If a reservation is canceled before the guest arrives, you are not charged for the protection fee.