Guesty Blog

Guest Communication : Guest Request

17 of the Wackiest Guest Messages and Requests Received by Our 24/7 Guest Service Experts

 A few weeks ago we sat down with Guesty’s 24/7 Guest Communications team to find out which guest inquiries they received the most. While digging into this, they also shed light on some rather outrageous guest messages they had received…
Gay-Friendly Short-Term Rentals

Short-Term Rentals for the Gay Community: Guesty Integrates With misterb&b

As a short-term rental property manager, you know that the more platforms you list on, the more bookings you’re likely to get. You’re probably taking advantage of the big ones, like Airbnb, Booking.com and TripAdvisor Rentals, but to truly maximize…
Airbnb Instant Book

Why You Should Enable ‘Instant Book’ on Your Airbnb Listings

Want to double your bookings? We’re betting you’re not opposed to the idea. If you’re interested in getting more guests and pocketing more profit, there’s a very simple way to draw travelers to your rental’s door. And the best part?…
Bleisure Travel

How Short-Term Property Managers Can Take Advantage of the Growing ‘Bleisure’ Trend

Here at Guesty we’re often advising you to tailor your services to the specific kind of guest you’re expecting. There are many types of travelers, but they can generally be split into two main groups - those traveling for business…
Guest Communication : Guest Inquiries

Guesty’s 24/7 Guest Communications Team Reveals the 9 Most Common Guest Inquiries

Property management sure does keep you on your toes, especially when it comes to communicating with guests. Can you even remember the last time you managed to go 15 minutes without receiving some sort of guest inquiry? Let’s face it,…
Personalized Guest Service

Guesty’s Service Experts Reveal the Fundamentals of Excellent, Personalized Service

As a short-term property manager whose business heavily depends on repeat bookings as well as positive reviews and recommendations, providing excellent guest service is a top priority. Together, advancements in technology and the rise of the vacation rental have vastly…
How to respond to bad guest review

How Property Managers Should Deal With Bad Guest Reviews

Reading guest reviews is probably the easiest part of property management, and definitely the most rewarding. Receiving all those twinkling stars for your hard work, being praised as “the best host ever,” which you totally are, and reading that your…
Eco-Friendly Apartments

Save Money & the Planet: How to Make Your Short-Term Rental Property Eco-Friendly

What’s the first thing that comes to mind when you hear the word green? For most people, it’s one of two things: nature or money. The connection with either comes easy: paper currency was green for a long time, and…
Coupon Codes for Booking Website

Customizable Coupon Codes Now Available for Your Guesty Booking Website

You’ve no doubt been warned once or twice not to put all of your eggs in one basket. If you want your rentals filled with a steady stream of guests, you’ve got to list your properties on multiple platforms (Airbnb,…