You asked for event-optimized pricing, full-spectrum protection, and more granular detail in your accounting tools. So we built exactly that. What’s more, we’ve added exciting new capabilities to your Unified Inbox, developed to drive conversion rates and enhance the guest experience with every interaction.
- New features driving exceptional guest experiences to improve reviews and rankings
- Tools helping you harness SEO and AI capabilities to boost market visibility and conversions
- Management tools to strengthen owner relationships and increase retention
Here’s your practical guide to our platform’s most impactful new features and how to implement them for measurable results
1. Pricing
PriceOptimizer™
You’ve heard about the Taylor Swift effect. A high-profile event in your region hikes up rates, and you need a new pricing strategy to keep up. Guesty PriceOptimizer now factors in local concerts, festivals, and sports events so you can price without flying blind and push targeted promotions across booking channels to capture surging demand.
PriceOptimizer monitors your specific market and dynamically adjusts your pricing to optimal rates, keeping you ahead of the competition. Our advanced algorithm considers day of the week, season, and occupancy, updating in real-time to catch last-minute bookings and fill unexpected gaps. All the while keeping you in the driver’s seat with manual overrides and smart pricing rules.
Revenue opportunities
- Capture peak demand for high-profile events
- Secure last-minute bookings with targeted promotions
- Boost revenue and occupancy during low seasons
Feature highlights
- Full market and competitor visibility
- Real-time pricing updates for events
- Smart length-of-stay promotions across all OTAs
2. Protection
Guesty Pay Protect™: AI-powered fraud prevention*
Fraud in short-term rentals is evolving, and the loss stretches far beyond the initial theft. Every chargeback costs 2.5 times the original transaction, not to mention penalty fees and account termination risks. With credit networks favoring cardholders and dispute success rates under 30%, early prevention is your best defence against this uphill battle.
Built by hospitality risk experts, Pay Protect automates fraud prevention with an AI trained on travel data to flag sophisticated fraud attempts across direct bookings and OTAs before they drain your time and revenue.
Revenue opportunities
- Cut chargebacks, penalty fees, and termination risks at the source
- Save operational costs on manual reviews and dispute processes
- Keep listings free for legitimate guests
Feature highlights
- Transaction-level blocking
- Flags traditional and friendly fraud
- 3DS security with expert human support
How to activate Pay Protect Learn more about the hidden costs of chargebacks
* Only available to Guesty Pay users
Shield Suite™
It wasn’t enough for us to simply protect your revenue. We wanted to build a coverage suite that fuels earnings while safeguarding your portfolio from all angles. So we unified guest screening, damage protection, liability coverage, and travel insurance into one seamless, fully embedded suite you can manage from your Guesty dashboard.
Save hours on lengthy claims and cancellation processes, eliminate deposit disputes, and offer guests comprehensive travel insurance directly in their booking flow while earning commission on every policy. With end-to-end coverage, you can skip the deposit friction and eliminate guest confrontation, protecting not only your properties but every guest relationship.
Revenue opportunities
- Expand listing distribution with less effort and less risk
- Eliminate deposit-related booking hesitation
- Earn passive commission from each sold policy
Feature highlights
- Smart pre-arrival screening
- Simplified, in-platform claim processing
- Travel insurance as an embedded upsell
3. Accounting & Reports
Advanced deposit and trust accounting balance reports
As your portfolio grows, tracking guest deposits and trust funds manually becomes impossible. What worked for 10 properties will fail you at 50, and auditors know exactly where to look for problems. Short-term rental regulations are tightening, and a missed deposit or unclear balance trail can trigger costly violations and operational shutdowns
Our latest accounting upgrades automatically track trust funds and generate detailed, audit-ready reports.
Get reservation-level deposit balances, real-time balance sheets, and instant alerts for any red flags or negative balances. Guesty’s trust accounting helps you ensure compliance with less effort, full oversight, and complete financial clarity from a single dashboard.
Revenue opportunities
- Avoid costly violations, fines, and liability exposure
- Reduce third-party accounting expenses with automated reports
- Expand confidently without hiring compliance specialists
Feature highlights
- Auto-generated snapshots of assets vs liabilities
- View of ownership of funds for any point in time
- Advance deposit balance sheets per reservation for specific dates and timeframes
Set up Guesty Accounting | Explore our Guesty Accounting guide
Guest communication
New owner capital controls (Accounting)
Now available to all Pro and Lite users, this highly demanded upgrade lets you share images to Airbnb chats directly from your Guesty inbox. Boost your communication, response time, and conversion rates with photos that showcase your property’s value in stunning detail, or upsell amenities, local experiences, and upgrades in real-time.
Providing responsive communication and instantly sharing relevant photos creates a concierge-level experience that demands higher rates and propels 5-star reviews.
Revenue opportunities
- Boost conversion with image-rich responses
- Maintain Superhost status with exceptional response metrics
- Offer instant custom upsells directly in chat
Feature highlights
- Direct photo sharing within Airbnb conversations
- In-platform image preview and opening for guests
- Unified inbox integration
Customized, multi-lingual quotes for group bookings
You can now share one quote to guest groups while offering individual confirmation and payment options to simplify events, retreats, and family gatherings. International groups on the way? Tailor quotes to their language with smart auto-detection or manual control to ensure every guest understands their booking details clearly, eliminating back-and-forth communication that drains staff time.
Multilingual quotes open doors to lucrative global market segments that have higher spending power and less price sensitivity.
Revenue opportunities
- Attract more high-value, group stays
- Expand global reach with multi-language support
- Cut booking abandonment with personalized quotes
Feature highlights
- Group quote sharing with individual payment options
- Multi-language quote customization
- Smart language auto-detection
Special update: ReplyAI™ now free for all Guesty users!
We’re thrilled to announce the launch of ReplyAI to all Guesty users at no extra cost. Our smart response assistant generates context-aware and sentiment-sensitive replies so you can deliver prompt, professional communication that connects with every guest in their own language.
Set up your AI-powered response assistant
Your voice shapes our platform
At Guesty, you’re not simply our customers. You’re our partners in success. Our R&D is driven purely by your requests, challenges, and vision for better operations. We’re constantly rolling out new features, so keep the feedback coming and sign up for our monthly newsletter to get the most from our platform enhancements.
