Product Updates

Feature Update: Guesty Inbox Now Supports Attachments

October 14, 2021 |

Guesty is the leading communication solution in the short-term rental industry, and it’s only the beginning of what we have planned. We are constantly striving to improve the experience for our users, and until now, our users were only able to send images and links to files within the body of messages or hyperlinked, which have their downsides. Hyperlinks can sometimes be flagged as spam, and Airbnb support won’t even allow links, only attachments. 

This is why we are thrilled to announce that as of today, within the Guesty inbox, you can now add attachments!

Attachments are more accessible because: 

  • They allow you to keep the construction and integrity of the message you need to send. 
  • They help emails avoid being sent to spam
  • Helps you grow the relationship with your guests by giving you the ability to send guests images of items they left behind, and information needed for their stay like pdf instructions or documents to sign.
  • It gives you the ability to send Airbnb Support the proof they require when filing a claim.

This is a must-have for property management companies to effectively manage their rentals and is just one example of the many feature updates that our team works hard on to help you streamline and scale your business. 

Happy attaching!

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