Streamline communications by automating frequently sent messages like confirmation emails and check-in instructions, to be sent based on specific triggers. Send messages through SMS, email, or booking platform.
Visualized workflows
View your guests’ communication journey on a timeline. Optimize your messaging schedules with visualized workflows that make it easy to understand how your guest communication is being sent.
Smart rules to adjust pricing
Automatically adjust pricing on your listings to maximize occupancy. Set rules to lower the price on vacancies a week in advance, offer a discount on gaps between bookings, increase the price for holidays, and more.
Create templates for tasks that are scheduled around specific events, like cleaning an hour after check-out, and have them automatically applied to your listings, so nothing falls through the cracks.
Set rules to simplify payment collection. Choose the number of payments, whether to use the card on file, and whether payment should be collected upon booking or on a specific date.
Guest reviews
Save time on reviewing Airbnb guests with automated ratings and review templates that publish a set number of days after check out. Auto reviews can be turned off for specific reservations as needed.
Discover why hospitality managers love Guesty’s Automation Tools
Breakfast LLC, Japan
“The automation features really help a lot since guests have the assurance that we go the extra mile to keep them informed with all the details they need.”
In just over two years, CargoHome was able to expand from one tiny house to 40 listings. Guesty’s software has provided a “plug and play expansion model” for the tiny home company that’s making it big.
“It takes me about 15 minutes to change rates across all of our properties and for it to be visible on all of the different platforms and websites worldwide.”
Property managers who implement message automation and similar solutions into their business operations have more time to tend to critical tasks like providing personalized, 5-star guest experiences; communicating with homeowners; and expanding their portfolios.
Another benefit of using automation tools to manage your short-term rentals is that they eliminate the risk of human error, so messages are always sent on time, inquiries are always met with prompt responses, prices are always adjusted to optimize revenue, and guests are always reviewed following their stay (which, in turn, nudges them to review you). Forgetfulness and distractions are no longer an issue.
How much time can automation tools really save you?
At Guesty, we regularly survey our users to see how our property management tools are working for them. Our automation tools have been reported to cut their workloads by as much as 50 to 80 percent.
Further, many of our clients identify automation tools as one of their favorite Guesty features, taking a lot of stress and extra work off of their plates so they can focus on what matters most: growth.
How can hospitality businesses make the most of automation technology?
The best part about Guesty’s automation tools is that they are customizable to your needs, so you can configure them in a way that is ideal for you and your unique business.
