Be Our Guest(y): How to Master Tech-Forward Premium Guest Experiences
In a competitive and rapidly growing market when guests expect more from their stay than ever, this virtual meetup showed property managers how to maintain premium service while standing out from the crowd. Attendees learned how to leverage affordable tools and technology to ensure short stay experiences are personalized, memorable and on-season for savvy travelers.
Paul Zukauskas, VP of Global Customer Success at Guesty, began the discussion with the latest industry data, including upcoming trends for the 2022 holiday season. Following this, we heard from a panel of experts: Thomas Schaper, Head of Product at Dack; Suneel Goud, VP Global Innovation and Business Development at GuestView Guide and Chet Persaud, CEO at KFE Management. During the discussion, our panelists introduced us to the latest tech that can boost ratings and revenue, by helping property managers create personalized guest experiences that are easy and effective to manage.
In case you missed it, check out the full recording below!
Thank you everyone for joining and we look forward to seeing you at our upcoming events!