Akia

An AI agent for every part of the guest journey.

Akia is an AI agent built for vacation rentals, trusted by thousands of properties. She runs the whole guest journey, start to finish, and does it herself.

Airbnb, the OTAs, text, and email all land in one inbox, tied to the guest, not the channel. Akia answers the moment a message arrives, reservation already in hand, because Guesty keeps her in sync.

Before arrival, she gets the rental agreement signed, then sends the door code once it clears. The arrival guide lives in a little app on the guest’s phone. During the stay, she answers every message and picks up when guests call, resolving most herself. After checkout, she wins the next booking with marketing campaigns built from real reservation data, ready for you to send.

Your team gets their day back, and guests feel like regulars.

The benefits of using Akia with Guesty

• Lower your cost per stay – Akia answers the overnight questions and picks up the 11pm calls, so nobody’s paid to sit up waiting for them.
• More revenue from the same bookings – Every reservation gets offered the early check-in and the late checkout, not only the ones somebody remembers to ask. Akia then drafts the campaign that brings that guest back direct, so the next stay skips commission.
• Grow without growing the team – Akia does the same work across 20 properties or 2,000, so another hundred units doesn’t mean another hire. Your team spends the day on the guests and turnovers that genuinely need a person.

Integration Features

• 2-way integration – Akia receives reservation information from Guesty and can send back guest and conversation information to Guesty
• Webhooks – Akia receives bookings right when they happen and pulls updates from Guesty as the reservation changes or gets updated
• Automate guest communication – Send automated messages upon guests checking in/checked out