Guesty combines human services and advanced software to help you manage your vacation rentals
We communicate with your guests before, during, and after their stay and to answer inquiries within 1 hour.
We schedule personalized automatic messages (“hooks”) to save you time from sending the same information over and over again.
We schedule and manage your existing cleaners for you and help you find new cleaners when you’re expanding.
Our PMS allows you to view, manage, and share all of your data across all accounts with your co-hosts, cleaners, etc.
Our team of skilled receptionists works around the clock to manually manage and nurture your guests throughout their vacation rental lifecycle.
Our receptionists save your preferences as “canned responses” and use them to screen & communicate with guests. You will never again have to answer the same questions over and over.
Our team compares each inquiry with your screening checklist, and will then approve or decline guests based on your criteria. Increase your booking rates with our 24/7 1 hour responses to all inquiries.
We can white-label the way our receptionists sign off and interact with your guests. We can impersonate the sender as your friend, co-host, or even yourself so our involvement is invisible.
Save yourself the time usually spent sending the same messages to your guests before, during, and after a booking, while maintaining accuracy, hospitality, and personality.
Use dynamic variables as placeholders that automatically fill in the appropriate information for each booking, each time a hook is sent. Personalize each message according to the recipient, reservation, and event.
Apply any filter to your hooks: from date restrictions, to number of guests, to payout amount, to returning guests, and many more. Filters narrowly define the conditions for delivery.
Send your guests check-in instructions, receive notifications about reservation changes, send promotional deals only to specific bookings, and more. Automatically send anything, to anyone
Our professional team streamlines all coordination with your cleaners, allowing us to seamlessly manage your cleaners and their schedules across all of your accounts.
Our post-booking team schedules cleanings & manages your cleaners for you. We manually monitor every booking to make sure everything is in order and ready. We manage your current staff across accounts – whether online or on-the-ground.
We will work with you to find you a trusted service in your area if you’ve recently expanded to a new city (or you’ve just added a new listing). Use us to help you find the best staff for your service.
Should an issue arise, we’ll reach out to your emergency contacts and follow your procedures to make sure everything is solved quickly and efficiently. Make sure your guests feel safe, secure, and taken care of.
Your vacation rental business generates a lot of data. Our PMS indexes all of your data in one single interactive interface, for you to organize, interact with, and save time.
Sort, download, and search through your data and create customized reports to share with yourself or with others. Control access to data through customizable filters and changeable permissions.
Generates sales metrics for your entire account(s) and for each individual listing. View, evaluate, and optimize performance across all of your accounts.
Use our calendar “smart rules” to automatically block dates of one listing when another is reserved. Automatic, logic-based calendar management across listings and accounts.