Centralize Your Communication Across Multiple Channels With Guesty’s Unified Inbox

Property Management Unified Inbox

If you’re a short-term property manager, you don’t need us to tell you that your list of responsibilities is pretty extensive. Between marketing your listings, setting the right price points, and making sure each property is guest-ready, you’ve hardly got time for one of the most pressing demands of your profession – communication.

A typical vacation rental manager has a lot of people to answer to, including homeowners, investors, personnel, and, most importantly, current, future, and potential guests. If you’re feeling like there aren’t enough hours in the day to connect with all of them and still tackle your other tasks, then it’s probably time to make your communication more efficient with one of Guesty’s most popular features – our Unified Inbox.

Here’s How Guesty’s Unified Inbox Can Lighten Your Workload

The Unified Inbox tool is a smart messaging platform that centralizes your communication with guests, no matter where it takes place. So whether you’ve received an inquiry on Airbnb, Booking.com or Rentals United, it will automatically appear in your organized, user-friendly Guesty inbox. But wait, it gets better. Communication with guests via email or SMS are also forwarded to your inbox. It’s all there, in one place.

Unified Inbox - Guesty

No More Back & Forth

With all of your messages in one place, you can now simply log into Guesty to carry out all communication. This eliminates the need for you to hop between platforms and messaging services, logging in and out of each one in order to stay on top of inquiries, follow-ups and any needs your guests may have.

Find Whatever You Need, Whenever You Need It

Need to find something specific? No problem. Guesty’s unified inbox enables you to filter through your messages and sort them by listing or even stage of inquiry. When all of your communication is centralized and categorized, locating specific conversations is a breeze.

No More Middle Man

Another major benefit of Guesty’s unified property management inbox is the option to assign conversation threads to designated personnel. Clue reception staff in on arrival times or let cleaning staff know about specific guest requirements by simply sharing relevant correspondence with the right people. Now you don’t have to play messenger and take the time to deliver information personally. It’s all there in your inbox, and anyone you deem relevant can access it.

One Place to Do it All

Guesty’s main mission is to provide one convenient place from which to carry out all of your management tasks, be they processing payments, updating your listing descriptions or collecting insights on your properties’ performances. Why should guest correspondence be any different?

Save yourself valuable time and energy by consolidating your communication with guests into our top-rate unified inbox and get back to growing your business!

Centralize Your Communication Across Multiple Channels With Guesty’s Unified Inbox
5 (100%) 2 Votes

If you’re interested in learning more about property management and discovering the many ways Guesty's platform can help your business, we invite you to a free one-on-one session with one of our experts.

Online Booking Website

New & Improved: How to Make the Most of Guesty’s Online Booking Website Builder

Guesty’s here to lighten your workload while helping to bring you even more guests. That’s why we offer time-saving features…
CONTINUE READING
GuestyVal Speakers

The Voices of GuestyVal: Meet the Lineup for Guesty’s First Ever Short-Term Vacation Rental Festival

GuestyVal is right around the corner and there is so much to look forward to! Guesty can’t wait to greet…
CONTINUE READING
Channel Manager

Streamline Your Short-Term Rental Operations With Guesty’s Channel Manager

Airbnb, Booking.com, Rentals United… the list of channels on which short-term property managers can list their rentals goes on and…
CONTINUE READING
Guesty’s Reporting Tools

Making Better Decisions With Guesty’s Reporting Tools for Property Managers

It’s our mission here at Guesty to make life as a property manager easier, so that you can make your…
CONTINUE READING