If you’re a short-term property manager, you don’t need us to tell you that your list of responsibilities is pretty extensive. Between marketing your listings, setting the right price points, and making sure each property is guest-ready, you’ve hardly got time for one of the most pressing demands of your profession – communication.
A typical vacation rental manager has a lot of people to answer to, including homeowners, investors, personnel, and, most importantly, current, future, and potential guests. If you’re feeling like there aren’t enough hours in the day to connect with all of them and still tackle your other tasks, then it’s probably time to make your communication more efficient with one of Guesty’s most popular features – our Unified Inbox.
Here’s How Guesty’s Unified Inbox Can Lighten Your Workload
The Unified Inbox tool is a smart messaging platform that centralizes your communication with guests, no matter where it takes place. So whether you’ve received an inquiry on Airbnb, Booking.com or Rentals United, it will automatically appear in your organized, user-friendly Guesty inbox. But wait, it gets better. Communication with guests via email or SMS are also forwarded to your inbox. It’s all there, in one place.
No More Back & Forth
With all of your messages in one place, you can now simply log into Guesty to carry out all communication. This eliminates the need for you to hop between platforms and messaging services, logging in and out of each one in order to stay on top of inquiries, follow-ups and any needs your guests may have.
Find Whatever You Need, Whenever You Need It
Need to find something specific? No problem. Guesty’s unified inbox enables you to filter through your messages and sort them by listing or even stage of inquiry. When all of your communication is centralized and categorized, locating specific conversations is a breeze.
No More Middle Man
Another major benefit of Guesty’s unified property management inbox is the option to assign conversation threads to designated personnel. Clue reception staff in on arrival times or let cleaning staff know about specific guest requirements by simply sharing relevant correspondence with the right people. Now you don’t have to play messenger and take the time to deliver information personally. It’s all there in your inbox, and anyone you deem relevant can access it.
One Place to Do it All
Guesty’s main mission is to provide one convenient place from which to carry out all of your management tasks, be they processing payments, updating your listing descriptions or collecting insights on your properties’ performances. Why should guest correspondence be any different?
Save yourself valuable time and energy by consolidating your communication with guests into our top-rate unified inbox and get back to growing your business!
Centralize Your Communication Across Multiple Channels With Guesty’s Unified Inbox
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If you’re interested in learning more about property management and discovering the many ways Guesty's platform can help your business, we invite you to a free one-on-one session with one of our experts.