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How Guesty Helped a Fast-Growing Property Management Company Streamline Guest Communications

THE BACKGROUND Anton Zilberberg and Ela Mezhiborsky love to travel — combined, they’ve been through six continents and more than 50 countries. In their travels, they’ve stayed in everything from high-end resorts to freezing alpine lodges, calling many of these places “home” along the way. With the goal of making everyone feel at home while travelling, they started QuickStay, an Airbnb property management company hailing from Toronto that focuses on luxury short-term rentals and hosts thousands of travellers every year. Throughout its growth, Anton and Ela have prided themselves on QuickStay’s ability to provide best-in-the-business customer service to guests. And…
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Guesty CEO Amiad Soto Is Carving Out Airbnb’s Biggest “Cottage Industry”

Ever wonder how your Airbnb host is getting back to you so quickly? Chances are that she’s using Guesty, a platform that helps short-term rental owners manage their listings. It turns out that Guesty — more than just software — helps bigger property management outfits, too, and works with other rental listing platforms like Booking.com, TripAdvisor, and Agoda.
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5 Principles Every Short-Term Property Manager Should Live By

Short-term rental property managers carry a lot on their shoulders. While their business cards and email signatures may suggest only a single job title; the reality is that they wear multiple hats and take on several different roles throughout the day. The challenge of becoming an effective and efficient property manager is compounded by the complexities of competing responsibilities, activities and expectations. That being the case, how are property managers able to ensure that they continue maximizing profitability for their portfolio of clients without losing their sanity to the stress of a never-ending day job? The answer is discipline and…
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Five Need-To-Know Trends Facing The Short-Term Rental Industry This Year

The urban and vacation rental industries are showing no signs of slowing down. Our internal data points out that property managers, on average, doubled their listings across online travel platforms from 2017 to 2018.
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